scooters ausstralia

Formerly Scooters Australia Brisbane, we are now Hello Mobility - locally owned & operated for over 30 years!

Are Mobility Scooters Allowed in Shops?


Mobility Scooters Assisting Many

Mobility scooters are a great way for people with disabilities to grow their independence and participate in everyday activities. As mobility scooters can be large and powerful devices, many people are unsure where exactly they’re able to use them. So, where can mobility scooters be driven? Are mobility scooters allowed in shops?

The short answer is YES, mobility scooters are allowed in shops across Australia.

Mobility scooter users are considered pedestrians, meaning they can travel virtually everywhere that someone without a mobility scooter can. There may be some exceptions, depending on the size of the scooter and the accessibility of the places you’re travelling, but for the most part, you should be able to travel pretty much anywhere any other pedestrian can.

Staying safe when driving your mobility scooter in the shops

When you’re driving your mobility scooter in the shops, it’s important to keep safety front of mind. There are certain rules you’ll need to follow in the shops, designed to keep you and the other pedestrians safe. In general, a good rule of thumb is to follow the same rules that apply to pedestrians.

Here are some basic tips you can follow to stay safe when using your mobility scooter in the shops:

  • Travel at walking speed, about 2-3km per hour
  • Safely use footpaths and pedestrian crossings when travelling to and around the shops
  • Slow down to make turns and keep an eye out for other pedestrians around the corner
  • Use baskets or racks to carry your shopping instead of balancing things on your lap.

Woman driving a mobility scooter in the shops

Unfortunately, some shops are designed without accessibility front of mind, and that may make moving around in these stores a bit tricky. They may have narrow walkways, tight turns and lots of cluttered items piled up on shelves. If you happen to bump into something (or someone) in one of these tight stores, release the accelerator immediately. Try not to panic and ask for assistance if you’ve accidentally knocked anything over, and the staff will be able to help.

Luggie TravelRider Portable Powerchair

Choosing the best mobility scooter to drive in shops

If you’re in the process of choosing a mobility scooter and you know that you’ll be out and about in shops regularly, you may want to consider getting a portable travel scooter. These scooters are lighter and easier to manoeuvre around the tight corners and narrow walkways that you may encounter in shopping centres. Many are also foldable and collapsible, making them easy to pack away into the car if you’re on the go. They’re also easy to take on and off buses, and some can even be folded away if you’re travelling by aeroplane.

Check out our range of portable travel mobility scooters here. 

If you have any further questions about choosing the right mobility scooter for your needs, don’t hesitate to get in touch with the team at Hello Mobility Queensland and we’ll be happy to help. It’s our goal to help you find the perfect scooter to match your lifestyle, whether that involves getting out to the shops every day or driving out in nature amongst rough terrain. We have extensive experience in the mobility scooter world and can also answer any questions you may have about where you can use your mobility scooter. Call us today on 1300 884 880!